Account Manager (Communities & Placemaking)

With a passion for politics and a commitment to community, the Cratus Group supports organisations which would like to engage with the public sector and the communities it serves.

This role is for someone with experience in community engagement or communications & PR. You might be looking for more responsibility, for the opportunity to take the initiative and manage your own clients and projects, or to take on some high-impact work. You would work on a range of projects both pre- and post-planning consent to engage with a range of residents, stakeholders and community groups in the built environment sector.

About the role

As we grow, we are looking to bring in more talented people to help us deliver high quality work for our clients. Our Account Managers are involved in all parts of the business and in almost every project.

You should be a competent writer, able to use your own initiative, and be keen to get stuck into every aspect of a project. You would be joining a strong team supporting a wide range of engagement and communications projects across the Midlands, London and the South East, and we will need you to be comfortable working independently from an early stage.

What are we looking for:

• Excellent writing and communication skills;
• The willingness and ability to work under your own initiative;
• Problem-solving;
• The ability to manage competing priorities and work in a fast-paced environment;
• Being a team player, willing to pitch in wherever needed across a range of projects and teams;
• Being personable, able to relate to and empathise with residents, stakeholders and politicians;
• Client management abilities;
• Ability to work from the London office at least one day per week with regular site visits across the South England;
• Full UK driving licence;
• Flexibility to occasionally work evenings and weekends – time off in-lieu will be given.

The main strands of work are:

• Lead projects and client work with support from Senior Account Manager/Account Director;
• Produce and deliver community and stakeholder engagement programmes by drafting materials, organising meetings and managing event logistics;
• Manage and staff consultation events / door knocking sessions;
• Being a point of contact for stakeholders, inbox and telephone management;
• Personal development including attending relevant PRCA-led training programmes;
• Writing research reports, press releases and social media monitoring;
• Taking an active role with Business Development and developing your own network;
• Other responsibilities such as office administration as required.

In return we offer a comprehensive benefits package:

• 28 days annual leave plus:
• Bank holidays;
• Birthday day off;
• Charity volunteering day;
• Regular team-building and social events;
• Hybrid and flexible working options;
• Individualised training programmes;
• Vitality medical insurance with benefits package including half-price gym membership and more;
• Company pension scheme.
• Central London office (Fora Group) with:
  • Good coffee / free snacks;
  • Dog friendly;
  • Onsite gym / bike storage / changing facilities / showers;
  • Ability to use all Fora offices across London / Cambridge.